"Attention Passengers": not for Signs

December 6th, 2022
transit
On the MBTA, when a train is coming you get an announcement like:

Attention passengers, the next red line train to Ashmont is now arriving.

As with all the announcements, there's a text version:

I like that they have the signs, both for general accessibility reasons and because you're often in a place where you can read the sign but not hear the announcement. But I don't like that they include "attention passengers".

Including those words in the audio version I understand: you need to catch peoples attention before you start giving them the information. On a sign, however, it's not adding anything. What makes it worse here is that the critical information, which direction the arriving train is traveling, is pushed onto the second screen. Someone who could have enough time to catch the train if they started hustling when the announcement first came up, might well not have enough time if they need to wait for the second screen about ten seconds later.

This isn't a problem for me anymore, now that I've set up my phone so that checking train arrivals is low-friction but it was minorly frustrating for years.

I suspect all it would take to fix this is editing some tiny file that stores the announcement text...

Comment via: facebook, mastodon

Recent posts on blogs I like:

A Big Problem With The Going To Bed Book

One day my dad was reading this book called the "Going to Bed Book" to my sister Nora. The book is basically about a bunch of animals who are getting ready for bed on a boat. They go down the stairs, take a bath, hang their towels on the wall, find…

via Lily Wise's Blog Posts September 18, 2023

Investing in boundaries with young kids

Putting in some work to get the behavior you want The post Investing in boundaries with young kids appeared first on Otherwise.

via Otherwise August 15, 2023

Self-driving car bets

This month I lost a bunch of bets. Back in early 2016 I bet at even odds that self-driving ride sharing would be available in 10 US cities by July 2023. Then I made similar bets a dozen times because everyone disagreed with me. The first deployment to pot…

via The sideways view July 29, 2023

more     (via openring)