Thinking About the Right Way to Do Something

November 15th, 2010
mbtaplot, tech
Often I'll ask people what they think of a program, and then when they say reasonable things about how they'd like it to work I explain the technical reasons I've not done what they'd like. I'm trying to keep myself from doing this. Instead I should talk to them and figure out what the right way to do it is. Then, once I understand whether this would really improve the interface, I should start thinking about how I would implement it. [1]

I didn't do this very well with julia's most recent suggestion. I had modified my mbta plotting program to show little bubbles over upcoming stops indicating how long until your bus arrives in response to a click on the bus:

When julia pointed out that as time passes the bubbles just stayed there without keeping up to date, I was good and didn't just say "it would have been too hard to do that". That would have been a false explanation, claiming the limit was from the technology instead of from me. I was dumb, though, and let ease of implementation distract me from the most usable solution: I said "ok, then, I'll just make them go away after a minute" instead of "ok, then, I'll make them update automatically". This was me looking for an easy solution instead of the right one. The easy one is to hide inaccurate information; the right one is to make the information accurate. Thinking about how I would want the program to work if I were using it might have helped. Which I guess is another thing for me to work on.


[1] In theory I might decide instead that it would be too much trouble, but for the most part as this is something I'm doing for fun I want to make it be as good as I can. People tend to ask for doable things, at least the people I've asked.

Comment via: substack

Recent posts on blogs I like:

Elixir's Last Dance

On May 18th, the contra dance band Elixir had their last gig ever. The dance was packed: there were three hundred people. It was the only dance BIDA has ever done where they sold tickets. People flew from across the country just to hear Elixir play one la…

via Lily Wise's Blog Posts June 5, 2025

Body Language For Trans People

When I first came out as trans, resources for trans people were full of advice about body language.

via Thing of Things June 2, 2025

Workshop House case study

Lauren Hoffman interviewed me about Workshop House and wrote this post about a community I’m working on building in DC.

via Home April 30, 2025

more     (via openring)