{"items": [{"author": "Danner", "source_link": "https://www.facebook.com/jefftk/posts/166349803477224?comment_id=166355806809957", "anchor": "fb-166355806809957", "service": "fb", "text": "Now that text messages are so prevalent, if I want to have you eventually respond, I'll text. If I call you, it is a request to have a tight feedback loop to my question/subject. I would always hit 73, because I've already upgraded my priority by trying to call you. For those without texts, this would be a viable option.
Sounds like double-solving the issue as more people get cell phones and text messages are available, so a transitional solution for the moment.", "timestamp": "1328708485"}, {"author": "Jeff Kaufman", "source_link": "https://www.facebook.com/jefftk/posts/166349803477224?comment_id=166362956809242", "anchor": "fb-166362956809242", "service": "fb", "text": "@Danner: Lots of people, even people who could text, prefer to call. So I don't know if calling vs texting will settle into a division based on urgency.
I think I actually have a shorter response time for texting than calling because the investment of a response is lower. In a meeting I can't pick up a phone call, but I could respond to a quick text.", "timestamp": "1328709312"}, {"author": "Robert", "source_link": "https://www.facebook.com/jefftk/posts/166349803477224?comment_id=166474190131452", "anchor": "fb-166474190131452", "service": "fb", "text": "Actually, fogey that I am, I generally tell people that if they want me to know that they've attempted to communicate with me, texting is not likely to work well. My phone isn't very assertive about letting me know that I've got text messages. Then again I don't get very many calls *or* texts on my cell phone, which is just fine with me.", "timestamp": "1328721871"}, {"author": "Danner", "source_link": "https://www.facebook.com/jefftk/posts/166349803477224?comment_id=166477656797772", "anchor": "fb-166477656797772", "service": "fb", "text": "Robert: that subscribes to my idea of text messages - I want to to see my message, but you can deal with it on your own time. if you check once a day, I'd be fine, otherwise i'd call you to bug you more urgently.", "timestamp": "1328722326"}, {"author": "Jeff Kaufman", "source_link": "https://www.facebook.com/jefftk/posts/166349803477224?comment_id=166480040130867", "anchor": "fb-166480040130867", "service": "fb", "text": "@Danner: that matches more my sense of what email is for.
What this tells me is that when to use different forms of communication isn't settled yet, as technology (especially availability and distribution) is changing faster than we adjust.
I think cooperative owner-caller control over the ringer is likely to be useful at least until things settle. Probably at least a decade.", "timestamp": "1328722605"}, {"author": "Robert", "source_link": "https://www.facebook.com/jefftk/posts/166349803477224?comment_id=166538243458380", "anchor": "fb-166538243458380", "service": "fb", "text": "@Danner: Well, for just one data point, a couple of years ago I discovered in July that a friend had texted me a birthday greeting -- in May. (I'm better at checking now.)", "timestamp": "1328728993"}, {"author": "Josh", "source_link": "https://plus.google.com/118273920476267337216", "anchor": "gp-1328730888207", "service": "gp", "text": "That would be super cool.", "timestamp": 1328730888}, {"author": "David Chudzicki", "source_link": "https://plus.google.com/106120852580068301475", "anchor": "gp-1328735386308", "service": "gp", "text": "I've never understood why phones didn't do this. Should be easy [even] pre smart phones.", "timestamp": 1328735386}, {"author": "Todd", "source_link": "https://plus.google.com/112947709146257842066", "anchor": "gp-1328737179614", "service": "gp", "text": "The idea that phones preempt in-person conversation drives me crazy. I like this idea, but I'd settle for reversing the social convention.", "timestamp": 1328737179}, {"author": "Jeff Kaufman", "source_link": "https://plus.google.com/103013777355236494008", "anchor": "gp-1328737364946", "service": "gp", "text": "@Todd\n The problem is that sometimes I really do want to be interrupted. Julia was lost the other day and called for directions, and if she'd had a way to specify \"really, please interrupt Jeff\" it would have been better.", "timestamp": 1328737364}, {"author": "Todd", "source_link": "https://plus.google.com/112947709146257842066", "anchor": "gp-1328737464306", "service": "gp", "text": "Right, that's why I think it's a good idea, but I am overall more bothered by the interruption standard then by my low response time when my phone is on vibrate (which is most of the time).", "timestamp": 1328737464}, {"author": "Josh", "source_link": "https://plus.google.com/118273920476267337216", "anchor": "gp-1328737469400", "service": "gp", "text": "David: It's slightly tricky because the caller doesn't actually get a recorded message until the phone goes to voicemail... And at that point, the voicemail system can't necessarily cause the phone to do something.\n
\n
\nWhat you really need is for something \non the phone\n to \"answer\" the call, play that message, and then either ring the phone, or forward the call to voicemail after playing the message. Which is probably doable, but it's a phone-side thing rather than a voicemail-side thing.\n
\n
\n(You could potentially also do it by having the voicemail side play the message, and then if the caller enters the code, have the voicemail system forward the call back to the phone, with some marker to indicate to the phone that it was an urgent call. Not sure about the technical details (i.e. is there such a marker), but maybe.)", "timestamp": 1328737469}, {"author": "David Chudzicki", "source_link": "https://plus.google.com/106120852580068301475", "anchor": "gp-1328738364686", "service": "gp", "text": "Josh: yeah, that's what I thought should be easy. \n
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\nJeff: I think the closest thing we have is a norm where calling again (and again and again...) after no answer indicates more urgency. ", "timestamp": 1328738364}, {"author": "Jeff Kaufman", "source_link": "https://plus.google.com/103013777355236494008", "anchor": "gp-1328739232279", "service": "gp", "text": "@David Chudzicki\n \"the closest thing we have is a norm...\"\n
\n
\nWell, I could set my voicemail message to say that more explicitly.", "timestamp": 1328739232}, {"author": "Jeff Kaufman", "source_link": "https://plus.google.com/103013777355236494008", "anchor": "gp-1328739281620", "service": "gp", "text": "@Josh\n Looking for apps and talking to a coworker, I'm not sure Android lets apps answer the phone like a phone system.", "timestamp": 1328739281}, {"author": "Josh", "source_link": "https://plus.google.com/118273920476267337216", "anchor": "gp-1328739441229", "service": "gp", "text": "Jeff: What do you mean by \"like a phone system\"?\n
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\nIn any case, David has a good point -- you could set your voicemail message to say \"I generally don't answer my phone when it rings unless I'm not doing anything else at the time, but if this is urgent, feel free to call back, and I'll answer right away unless I really can't\".", "timestamp": 1328739441}, {"author": "Jeff Kaufman", "source_link": "https://plus.google.com/103013777355236494008", "anchor": "gp-1328740268315", "service": "gp", "text": "@Josh\n I think what \n@Colin\n said was that you might be able to make an app that \"answered the phone\" as in \"turn on the mic and speaker\" but not one that answered it by putting the call under full control of the app (\"press one to play an embarassing ringtone, press two to leave a message, ...\")", "timestamp": 1328740268}, {"author": "David Chudzicki", "source_link": "https://plus.google.com/106120852580068301475", "anchor": "gp-1328740703164", "service": "gp", "text": "Maybe send all calls through Twilio (or similar) and have a server asking the caller if it's urgent?", "timestamp": 1328740703}, {"author": "Jeff Kaufman", "source_link": "https://plus.google.com/103013777355236494008", "anchor": "gp-1328751077934", "service": "gp", "text": "@David Chudzicki\n Setting that up so the phone rings and then the person is prompted to specify urgency only if I don't pick up is complicated.", "timestamp": 1328751077}, {"author": "David Chudzicki", "source_link": "https://plus.google.com/106120852580068301475", "anchor": "gp-1328751154109", "service": "gp", "text": "Ah, yeah.", "timestamp": 1328751154}]}